Prerequisites

Prerequisites

Participants should have completed the Basic Computer Skills course or have equivalent experience.

Who Should Take This Course
New users of Outlook and those migrating from Lotus Notes or any other email application to MS Outlook.  If you are unsure, please complete a Training Needs Assessment form by clicking here, or contact our Bookings Administrator on (07) 857 0776.

Course Objectives

Course Objectives

Upon completing this course, you will have learned how to:

1. Identify Outlook features.
2. Send and receive messages.
3. Organise messages into folders
4. Attach files and add a signature to a message
5. Manage folders and messages.
6. Schedule appointments and meetings
7. Manage tasks.
8. Manage contacts.

Course Outline

Course Outline

Introducing Outlook 

• Understanding the Outlook Screen
• Getting Help

Sending and Receiving Messages

• Creating and Sending a Message
• Spell checking a message
• Attaching a file to a message
• Adding a signature to a message

Receiving, reading and replying to messages

• Previewing and reading messages
• Forwarding a message
• Opening and saving an attachment
• Replying to a message
• Setting message reply options

Printing

• Printing a message
• Printing options

Mail Customization

• Using message stationery
• Modifying message formats
• Adding an inbox heading

Organising Mail

• Searching for emails
• Creating new folders
• Moving messages to folders
• Deleting a folder
• Sorting mail
• Deleting and flagging a message

Manipulating text

People and Contacts

• Creating and deleting a contact
• Creating, editing and deleting contact groups

Tasks

• Creating and manipulating tasks
• Sorting tasks
• Assigning a task

Notes

The Calendar

• Creating, editing and deleting appointments
• Setting up a recurring appointment
• Scheduling and replying to a meeting
• Tracking meeting responses
• Cancelling a meeting
• Viewing multiple calendars