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Microsoft Outlook Course Titles

Outlook Introduction

Duration:  1 day | Book this course
Cost: $295.00 + GST

Course Description

This comprehensive one-day course will introduce new users to Outlook features. Participants will learn how to send and receive messages; manage folders and messages; and schedule appointments, meetings, and events. In addition, participants will learn how to manage tasks and create new contacts.

Prerequisites

 

Prerequisites

Participants should have completed the Basic Computer Skills course or have equivalent experience.

Who Should Take This Course
New users of Outlook and those migrating from Lotus Notes or any other email application to MS Outlook.  If you are unsure, please complete a Training Needs Assessment form by clicking here, or contact our Bookings Administrator on (07) 857 0776.

Course Objectives

Course Objectives

Upon completing this course, you will have learned how to:

  1. Identify Outlook features.
  2. Send and receive messages.
  3. Organise messages into folders
  4. Attach files and add a signature to a message
  5. Manage folders and messages.
  6. Schedule appointments and meetings
  7. Manage tasks.
  8. Manage contacts.

Course Outline

 

Course Outline

Introducing Outlook 

  • Understanding the Outlook Screen
  • Getting Help

Sending and Receiving Messages

  • Creating and Sending a Message
  • Spell checking a message
  • Attaching a file to a message
  • Adding a signature to a message

Receiving, reading and replying to messages

  • Previewing and reading messages
  • Forwarding a message
  • Opening and saving an attachment
  • Replying to a message
  • Setting message reply options

Printing

  • Printing a message
  • Printing options

Mail Customization

  • Using message stationery
  • Modifying message formats
  • Adding an inbox heading

Organising Mail

  • Searching for emails
  • Creating new folders
  • Moving messages to folders
  • Deleting a folder
  • Sorting mail
  • Deleting and flagging a message

Manipulating text

People and Contacts

  • Creating and deleting a contact
  • Creating, editing and deleting contact groups

Tasks

  • Creating and manipulating tasks
  • Sorting tasks
  • Assigning a task

Notes

The Calendar

  • Creating, editing and deleting appointments
  • Setting up a recurring appointment
  • Scheduling and replying to a meeting
  • Tracking meeting responses
  • Cancelling a meeting
  • Viewing multiple calendars

Outlook Intermediate

Duration:  1 day | Book this course
Cost: $295.00 + GST

Course Description

This course will show participants how to customise Outlook; manage outgoing email messages; work with views and groups and manage Outlook items using categories. In addition, participants will learn how to use rules and alerts to automate actions; manage Calendar features; use Outlook Tasks to create, assign and track tasks; manage Outlook contacts by adding to favourites, viewing business cards and creating contact groups.

Prerequisites

Prerequisites

Participants should have completed the Outlook Introduction level or have equivalent experience.

Course Objectives

Course Objectives

Upon completing this course, you will have learned how to:

  1. Customise Outlook interface by adding items to the Quick Access toolbar and customising the ribbon.
  2. Manage e-mail messages including flagging, tracking and recalling message
  3. Use rules and alerts to automate actions
  4. Using the voting feature in Outlook
  5. Managing the Outlook calendar by setting up, changing and deleting meetings
  6. Tracking meeting responses
  7. Creating, assigning and tracking tasks.
  8. Creating people contacts and groups

Course Outline

Course Outline

Customising Outlook

  • Adding Items to the Quick Access toolbar
  • Creating a new tab on the ribbon
  • Exporting and Importing customisations

Managing E-Mail Messages

  • Flagging messages
  • Changing Importance and Sensitivity levels of a message
  • Voting with messages
  • Tracking and recalling messages
  • Ignore and clean up messages
  • Setting or changing delivery options for a message

Calendar features

  • Setting up, changing and cancelling meetings
  • Responding to a meeting request
  • Tracking meeting responses
  • Setting up recurring appointments and events
  • Calendar sharing

Tasks

  • Creating tasks
  • Assigning and tracking tasks

Contacts

  • Adding contacts to favourites
  • Viewing business cards
  • Recording work anniversaries for contacts
  • Creating and editing contact groups
  • Share contacts

 

Outlook for Time Management

Duration:  1 day | Book this course
Cost: $330.00 + GST

Course Description

 

In today's fast-paced world, many people often feel as though they cannot find time to get everything done. In a work-related environment, the ongoing pressure to achieve business goals, as well as the responsibility to meet deadlines, respond to customer demands, and stay ahead of the competition, are common problems. Feeling overwhelmed because of the workload can result in stress and a sense of helplessness. The right time management skills, however, can help you avoid these problems.

Time Management Using Outlook teaches participants to set priorities, which is the first step in learning how to manage time effectively. In addition, participants learn techniques to create a more efficient workplace, including developing strategies for skill improvement with respect to scheduling, analysing, planning, avoiding procrastination, and handling interruptions. Participants will also be exposed to a variety of time management tools, including planners and calendars. In addition, the participants learn the fundamentals of using a computer-based e-mail application (Microsoft Outlook), including managing folders.

Prerequisites

 

Prerequisites
Familiarity with the Windows operating system is essential.

Course Outline

Course Outline

  • Examining how you currently allocate your time
  • Prioritising your Time
  • Analysing, Planning and Scheduling your Time
  • Avoiding Procrastination
  • Managing Interruptions and Time Wasters
  • Microsoft Outlook Overview
  • Managing the Email Inbox
  • The Outlook Calendar
  • Outlook Task Features