
Duration:1 day | Book this course
Cost: $275.00 + GST
Course Description
This comprehensive one-day course will introduce new users to Outlook features. Participants will learn how to send and receive messages; manage folders and messages; and schedule appointments, meetings, and events. In addition, students will learn how to manage tasks and contacts; and create and manage notes.
Prerequisites
Participants should have completed the Basic Computer Skills course or have equivalent experience. Familiarity with the Windows operating system is essential.
Who Should Take This Course
New users of Microsoft Outlook.
Course Objectives
Upon completing this course, you will have learned how to:
- Identify the Outlook features.
- Send and receive messages.
- Manage folders and messages.
- Schedule appointments.
- Schedule meetings and events.
- Manage tasks.
- Manage contacts.
- Create and manage notes.
Course Outline
Introducing Outlook
- Understanding the Outlook Screen
- Getting Help
Sending and Receiving Messages
- Creating and Sending a Message
- Editing and Formatting Text
- Working with Received Messages
- Printing Messages
- Working with Attachments
Managing Folders and Messages
- Creating New Folders
- Deleting a Folder
- Working with Messages
Scheduling Appointments
- Viewing the Calendar
- Changing Calendar Options
- Scheduling an Appointment
- Managing Recurring Appointments
- Filtering Appointments with Views
Scheduling Meetings and Events
- Converting an Appointment to a Meeting
- Scheduling a Meeting and Responding to a
- Meeting Request
- Changing Access Permissions to Your Calendar
- Viewing Other People's Schedules
- Scheduling Events
- Filtering Meetings and Events with Views
- Printing Your Calendar
Managing Tasks
- Creating and Manipulating Tasks
- Creating a Recurring Task
- Filtering Tasks with Views
- Printing Tasks
Managing Contacts
- Creating Contacts
- Communicating with Contacts
- Tracking Contact Activity
- Filtering Contacts with Views
- Printing Contacts
- Using Notes
- Creating and Editing Notes
- Using Notes with Other Outlook Options
- Changing Notes Views
- Printing Notes


