
Duration:1 day | Book this course
Cost: $265.00 + GST
Course Description
This comprehensive one-day course will introduce new users to Outlook features. Participants will learn how to send and receive messages; manage folders and messages; and schedule appointments, meetings, and events. In addition, students will learn how to manage tasks and contacts; and create and manage notes.
Prerequisites
Participants should have completed the Basic Computer Skills course or have equivalent experience. Familiarity with the Windows operating system is essential.
Who Should Take This Course
New users of Microsoft Outlook.
Course Objectives
Upon completing this course, you will have learned how to:
- Identify the Outlook features.
- Send and receive messages.
- Manage folders and messages.
- Schedule appointments.
- Schedule meetings and events.
- Manage tasks.
- Manage contacts.
- Create and manage notes.
Course Outline
Introducing Outlook
Understanding the Outlook Screen
Getting Help
Sending and Receiving Messages
Creating and Sending a Message
Editing and Formatting Text
Working with Received Messages
Printing Messages
Working with Attachments
Managing Folders and Messages
Creating New Folders
Deleting a Folder
Working with Messages
Scheduling Appointments
Viewing the Calendar
Changing Calendar Options
Scheduling an Appointment
Managing Recurring Appointments
Filtering Appointments with Views
Scheduling Meetings and Events
Converting an Appointment to a Meeting
Scheduling a Meeting and Responding to a
Meeting Request
Changing Access Permissions to Your Calendar
Viewing Other People's Schedules
Scheduling Events
Filtering Meetings and Events with Views
Printing Your Calendar
Managing Tasks
Creating and Manipulating Tasks
Creating a Recurring Task
Filtering Tasks with Views
Printing Tasks
Managing Contacts
Creating Contacts
Communicating with Contacts
Tracking Contact Activity
Filtering Contacts with Views
Printing Contacts
Using Notes
Creating and Editing Notes
Using Notes with Other Outlook Options
Changing Notes Views
Printing Notes



